What if i lost my passion card

Refer to the Card Blocking Terms and Conditions here. Contact our Customer Service team at Provide required verification details to us. File a police report within the next 24 hours and submit the report to customerservice ezlink.

You will receive an email notification from us within weeks once nomination has been completed. All refunds are done via a card-to-card fund transfer. The above are key required steps to enable successful card-blocking and refund, failing which your claim will expire and will have no further right to claim the refund of the remaining stored value.

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Skip to content. Card Blocking Our complimentary card blocking service offers you additional security and protection. How It Works. How To Block. How does card blocking work? How do you block your card? Lost your card?

Make a report. File a police report. Visit the sign-in page and nominate a replacement card. Please refer to the PAssion Card website for more details. You may apply via the following channels: Online: Click here or via the TL SimplyGo app Any TransitLink Ticket Office or Concession Card Replacement Office Please ensure that your application is received by TransitLink at least two weeks before your 60th birthday so that you can receive and start using your concession card immediately afterwards.

Card activation must be made either by yourself or a representative to avoid card abuse. Note: Concession cards have to be activated and valid before the purchase of concession passes. Only ONE valid concession pass can be used on an individual concession card at any one time. Unused concession pass or any part therefore is non-refundable. FAQ No. CCRO: You can convert your card on the spot. Benefits: The Pioneer Generation and Merdeka Generation Card provide mainly lifetime healthcare benefits to keep healthcare costs affordable for Pioneer and Merdeka Generation seniors.

With this card, Singapore Citizens aged 60 and above can enjoy PAssion Silver membership, concessionary fares on public transport and discounts at participating merchants.