Be prepared to:. If you witness or are part of a highway emergency, do your best to make note of highway marker numbers or exit signs. Also determine which lane and in which direction the accident occurred so you can communicate as clearly as possible with the dispatcher.
The ambulance will go to the nearest appropriate emergency room based on the level of care needed and the availability of anticipated resources, such as specialized stroke, trauma, or pediatric care.
Once at the hospital, the ER staff will determine which patients get seen first. You will be seen based on level of need. How much you have to pay depends on your health insurance coverage and any deductible you might have. If you have to take an ambulance to the hospital, you will be billed at a later time by the ambulance company.
As soon as the location and type of emergency is confirmed, an ambulance will be dispatched by the dispatch team. The call taker will continue to ask more questions about the patient. The questions help the call-taker to prioritise the request for an ambulance promptly and determine whether the patient requires an alternative service or additional services such the Mobile Intensive Care Ambulance MICA paramedic skills.
You can download the Emergency Smartphone App and get information in other languages at the Triple Zero web site. Calling an Ambulance. Is it an emergency? If it is something less urgent, consider whether it is more appropriate to: See a GP Contact a relative Call Nurse on Call on 60 60 24 visit betterhealth. When calling Triple Zero for an ambulance, a Telstra call taker will ask you: Do you require police, fire or ambulance?
Always call an ambulance if the casualty is an elderly person, baby or very young child and you are seriously concerned. Moreover, note that children can often mask serious symptoms and their condition can then quickly deteriorate. The decision you make will vary from case to case. Either way we would strongly advise you to immediately administer First Aid and call an ambulance if someone:.
Click here for our Essential First Aid course. For less serious and non life-threatening medical concerns, contact your GP or phone for medical advice. The NHS is still there for you. Please ensure you contact your GP if you have any chronic or acute conditions you are worried about. Any new symptoms, skin complaints or any other condition that prior to Covid would have led you to contact your Doctor.
There are Covid-secure areas within the NHS where you can be safely treated. Sadly many of the excess deaths during the pandemic have been due to people being scared about contacting their doctor. At First Aid for Life we understand that lockdown can be extremely stressful and it can have a negative effect on your mental health. If you or someone you know is facing mental health challenges and need some extra support, one of our Mental Health First Aid courses will give you vital tools to help.
Our Enhanced Mental Health course , which has been created in collaboration with the Maudsley offers clear, practical advice to help you gain a better understanding of how to help yourself, or others to achieve optimum mental health as well as how to help if you believe someone is in crisis. We cover how and when to approach someone and the best way to broach difficult conversations. The course offers self-help and proven methods to increase resilience and help with stress and insomnia.
It also signposts you to established organisations who are there to help you when you need it. StaySafe community facebook group can support people with skills to recognise when something is seriously wrong and safely manage minor illnesses and injuries at home.
First Aid for Life provide award-winning first aid training tailored to your needs. Please visit our site and learn more about our practical and online courses. It is vital to keep your skills current and refreshed.
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